RAK IT Services
Increase Productivity - Stop Worrying about Your IT
With RAK IT Services, you will experience a dramatic reduction of unscheduled downtime and lower IT costs because problems will be detected and resolved faster—often before you’re even aware of them. We will:
Help you reduce and optimize your IT spending
Provide accurate data about the health and performance of your IT assets
Maximize your team’s productivity by assisting them with the applications they use every day through 24 x 7 access to our Help Desk
Reduce Downtime, Reduce IT Costs
Industry experts consistently conclude that managed IT services like those we offer cost less and protect IT assets better. One study by CompTIA found:
Repair times are 96% longer for devices not covered by a remote monitoring and management (RMM) service
Overall downtime is an average of 88% longer when devices are is not covered by remote monitoring
RMM services have the greatest impact on reducing IT downtime and its costly impact on businesses
For an affordable monthly cost, we offer remote monitoring and management services, 24 x 7 Help Desk support and regularly scheduled visits by our network administrator and CIO to keep your team operating at maximum productivity. Gain peace of mind, reduce costs and risks to your data and assets, and get the most out of your IT investments.
Monitoring & Management
Real-time monitoring and resolution of issues related to desktops, servers, mobile devices and network equipment
- includes anti-virus and backup & disaster recovery services.
Regularly scheduled guidance from RAK's CIO to provide strategic vision for your technology roadmap.
Proactively manage your entire network to maintain industry standards for maximum reliability and security. Includes regularly scheduled onsite visits.
Phone and email support to immediately resolve techonology issues from simple printer problems to complex email issues.